Privacy Policy

 

Effective Date: September 30, 2026

Elite Motor Cars respects your privacy and is committed to protecting the personal information you provide to us. Because we may collect certain information from visitors to our website, www.cars925.com, we have developed this Privacy Policy to explain the types of information we collect, how we use it, when it may be disclosed, and the choices available to you regarding your information.

This Privacy Policy applies to information collected through our website and other electronic communications with Elite Motor Cars.

Guiding Principles

Elite Motor Cars respects the privacy of individuals who visit our website, send us email, submit online inquiries, communicate with us by telephone or text message, or use features and services offered through our website.

We collect information primarily to provide customers and website visitors with a better and more relevant experience and to respond to requests regarding vehicles and dealership services.

We make reasonable efforts to avoid collecting information that is unnecessary for the purpose for which it is requested.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

We do not sell personal information to third parties for monetary compensation.

We may, however, disclose information to service providers, lenders, financial institutions, government agencies, and other parties when necessary to provide services you request, complete a transaction, operate our dealership, maintain our website, or comply with applicable law.

Information We Collect Automatically

When you visit our website, we may automatically collect certain information regarding your visit and the device used to access our website.

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Internet service provider
  • Referring website
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • General geographic information
  • Search terms used to locate our website

We may use this information to administer our website, diagnose technical issues, measure website performance, understand how visitors use our website, improve our services, and provide content that may be more relevant to visitors.

Some of this information may be collected through cookies and other technologies described below.

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you:

  • Request information about a vehicle
  • Contact us through our website
  • Request an appointment or test drive
  • Submit a trade-in or vehicle appraisal request
  • Apply for financing
  • Request information about purchasing or selling a vehicle
  • Subscribe to email or marketing communications
  • Call, email, or text our dealership
  • Complete other interactive forms available through our website

Depending on the service requested, information may include your name, email address, telephone number, mailing address, vehicle information, employment information, financial information, and other information you voluntarily provide.

We may use this information to respond to your request, communicate with you regarding vehicles or dealership services, process transactions, provide customer service, and operate our dealership.

Financing and Credit Information

If you apply for financing through our website or dealership, additional information may be requested, including information relating to your identity, employment, income, residence, and credit history.

Information related to financing may be provided to banks, credit unions, finance companies, credit reporting agencies, or other parties involved in evaluating or processing your application, as permitted by law.

Some financing forms may be provided or processed by third-party service providers. Information submitted through those services may also be subject to the privacy policies of those providers.

Information Collected from Other Sources

We may receive information about you from other sources, including:

  • Vehicle listing websites
  • Advertising platforms
  • Lead providers
  • Financial institutions
  • Credit reporting agencies
  • Vehicle history providers
  • Trade-in or valuation services
  • Service providers
  • Other parties involved in a transaction you request

We use such information in accordance with this Privacy Policy and applicable law.

Disclosure of Personal Information

Elite Motor Cars may disclose personal information when reasonably necessary to operate our business, provide requested services, process transactions, or comply with legal requirements.

Depending on the circumstances, personal information may be disclosed to:

  • Banks, lenders, and finance companies
  • Credit reporting agencies
  • Vehicle registration and title service providers
  • Government agencies, including motor vehicle agencies
  • Website hosting providers
  • Dealership software and customer relationship management providers
  • Advertising and analytics providers
  • Payment processors
  • Vehicle history and valuation providers
  • Professional advisers, including attorneys and accountants
  • Other companies assisting us in providing dealership services

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as otherwise permitted by law or disclosed by the applicable provider.

Business Partners and Service Providers

Elite Motor Cars may use third-party companies to provide services or technology supporting our dealership and website.

These services may include website hosting, customer communications, vehicle inventory management, customer relationship management, advertising, analytics, financing, and other dealership operations.

Information you submit through certain website features may therefore be available to both Elite Motor Cars and the service provider operating that feature.

Business Transfers

If Elite Motor Cars undergoes a merger, acquisition, reorganization, sale, financing, or transfer of some or all of its business or assets, personal information may be included among the transferred business assets.

Compliance with Law and Protection of Rights

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process
  • Cooperate with law enforcement or government authorities
  • Prevent or investigate fraud
  • Protect the security of our website or systems
  • Protect the rights, property, or safety of Elite Motor Cars, our customers, website users, or others
  • Establish, exercise, or defend legal claims

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies.

Cookies are small files stored on your browser or device that may help websites recognize returning visitors and understand how visitors interact with a website.

Cookies and similar technologies may be used to:

  • Provide website functionality
  • Remember user preferences
  • Measure website traffic
  • Analyze website usage
  • Improve website performance
  • Provide or measure advertising
  • Detect fraud and security threats

Most web browsers allow you to block, delete, or receive notifications regarding cookies. Disabling cookies may cause certain website features to function improperly.

Advertising and Analytics

We may use third-party analytics, advertising, and marketing services to understand how visitors use our website and to measure the effectiveness of our advertising.

These providers may use cookies, pixels, or similar technologies to collect information about website activity.

Their collection and use of information may also be governed by their own privacy policies.

Email Communications

If you provide us with your email address, we may use it to respond to inquiries, provide requested information, communicate regarding transactions, or send dealership-related communications.

Where required, marketing emails will provide a method to unsubscribe from future promotional communications.

You may continue to receive non-marketing communications relating to transactions, inquiries, financing, vehicle purchases, or other services you requested.

Text Messages

If you provide a mobile telephone number, Elite Motor Cars may use it to communicate with you regarding your inquiry, appointment, vehicle purchase, trade-in, financing request, or other dealership services.

If you separately consent to receive marketing text messages, you may receive promotional messages from Elite Motor Cars.

Consent to receive marketing text messages is not a condition of purchasing a vehicle or obtaining dealership services.

Message and data rates may apply. You may opt out of marketing text messages by replying STOP.

Accessing Our Website from Outside the United States

Elite Motor Cars is located in the United States.

If you access our website from outside the United States, information you submit may be transferred to, processed, and maintained on servers or systems located in the United States.

By using our website and submitting information, you understand that your information may be processed in the United States.

External Links

Our website may contain links to websites operated by third parties.

Elite Motor Cars is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

Security

Elite Motor Cars maintains reasonable safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, computer system, or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may request that we stop sending you marketing communications at any time.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the email.

You may opt out of marketing text messages by replying STOP.

You may also contact us directly regarding your communication preferences or questions regarding information we maintain about you.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law and circumstances applicable to Elite Motor Cars, those rights may include the ability to request information regarding personal information collected about you, request correction or deletion of certain information, or exercise other rights provided by applicable law.

Certain information may be exempt from these requests where retention or disclosure is required or permitted by federal or state law, including laws governing vehicle transactions, financing, fraud prevention, accounting, and recordkeeping.

To submit a privacy-related request, please contact us using the information below.

Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

Elite Motor Cars does not knowingly collect personal information from children under 13 through this website.

Changes to This Privacy Policy

Elite Motor Cars may modify this Privacy Policy from time to time.

Any changes will be posted on this page, and the effective date shown at the top of the policy will be updated.

We encourage visitors to periodically review this Privacy Policy.

Contacting Us

If you have questions regarding this Privacy Policy, our website practices, or personal information you have provided to Elite Motor Cars, please contact us:

Elite Motor Cars
1671 Challenge Drive
Concord, CA 94520

Phone: (925) 826-5353
Email: elite@cars925.com
Website: www.cars925.com

Last Updated: September 30, 2026